Order Management

Comprehensive order follow up in China

Preparation, Coordination & Management

Service Description

This is the all-inclusive order coordination in China that makes purchasing safe and smooth.

We act as your purchasing agent in China.
The service includes: requirements writing, negotiation, quoting, ordering, payment, production follow up, quality control inspections, problem solving, shipping quoting & coordination, after sale support.

Our order management project leader settles an agreement (detailed proforma invoice and sales contract) with the buyer to make sure that all requirements are understood and accepted by all parties. Our purchasing team handles all the order management in China and follow up tasks with the factories, the laboratory and the shipping company.

Buyers can follow the production and shipping schedules on the Asiaction online portal. They receive status & schedule updates by automatic emails. At the same time, the order management project team remains available for any question.

Quality inspection reports, shipping documents such as Telex Release and packing lists but also all invoices are uploaded and accessible on our portal.

Our service starts when you ask for a quotation and continue after you receive the goods. If you have any claim, our sales team remain at your disposal to take care of any after sales issue.

Our advantages

10 years experience

Experience and knowledge make everything. Since 2008, we have worked on thousands of projects and managed hundreds of order follow up in China.


Open minded & fresh: that’s Asiaction. We embraced modern technology in order to deliver the best services. Our company’s ERP allow us to be quick, efficient and organized at every step of our work.


Our team members take their roles very seriously. Our job is to make sure things go well and our clients order more. Everyone is fully involved and available.


For a faster and better feedback from us, please provide as much information as you can. You also can leave your phone number and the ideal time for us to call you.

Our process

Our team studies your order requirements in terms of delivery time, quantity, product durability, quality of the finishing and more.
We negotiate purchase conditions with the factory and setup the order schedule. We then confirm the conditions with client’s agreement.

We collect and ship all the samples. Our purchasing team monitors and verify the whole production. We correct any problem arising. And we send reports regularly and when necessary.

Additionally to monitoring the production, we organize the inspections at key moments during and after the production. You receive full reports from our products inspections realized at any step of the production and from the container loading, before the goods are shipped.

Our team follows up the FOB setup of the order. You get an all inclusive offer with optimized itinerary. We follow up the door-to-door shipment.

We also offer an extensive after sales support that happens during the order preparation through negotiations and after the delivery with a followup of any potential problem linked to production.

In 10 years of prominent purchasing agent in China, we had the opportunity to work with different types of customers, SMEs and large groups in France and abroad for their order follow up in China.

Their purchases are often regular orders that require follow up to ensure that the terms do not change from one order to another. Special attention is given to production and inspections.

We also follow up on one-off orders. In this case, preparation is a key step to ensure trouble-free production.

Our versatile teams adapt easily and quickly to any request in order to offer excellent order coordination in China.

Ask to be called back by one of our agents

Asiaction Prices

We build up a quote based on your specific needs.

Asiaction Gaël Tauvel
“With our presence in Guangzhou, a metropolis at the heart of the world’s factory, we can offer our customers a complete order management in China from the negotiation of production conditions to product delivery. Our teams advise international buyers, closely monitor productions and provide quick and concrete solutions. Thus, my clients can devote all their time to the sale of their products.”

Gael Tauvel, Co-Founder & Director, Asiaction