order management

We secure, monitor and control all stages of your order until delivery.

Order
preparation

Production follow up and quality control

Loading
supervision

Shipment preparation and follow up

Delivery at destination

COMPLETE MANAGEMENT OF YOUR PROCUREMENT in China

Get a full assistance for all your projects in China. Our order management in China service was developed by ASIACTION experts with more than 10 years of experience and is executed by qualified agents in our Guangzhou office.  We act as your purchasing office in China and we are entirely commited to work in your interests (we do not, and never will, accept any kickback from factories).

Receive full reports at key steps of your projects in China and get an exclusive access to the customer portal.

order management
by asiaction

Requirements specifications

understandable and signed by the supplier

Purchase contract

Available in China and protecting the buyer

Communication and follow-up

in the language of the supplier and close to the project

Product verification

on site by inspectors who are aware of the project

Transport optimization

saving time and finding the best price

Partner over time

In China since 2008 and still going strong

order management
by yourself

Misunderstandings

due to language or to the culture

No appeal

in case of a dispute

Few visibility

on products and production planning

Lack of control

on the supplier and its actions

Difficult relations

to keep a long term cooperation

the process of the complete procurement management

Order management

Your Asiaction project manager settles an agreement (detailed proforma invoice and sales contract) with you to make sure that all requirements are understood and accepted by all parties. Our purchasing team handles all the order management in China and follow-up tasks with the factories and the shipping company.

Our order mnagement in China service starts when you ask for a quotation and continues after you receive the goods. If you have any claims, our sales team remains at your disposal to take care of any after-sales issue.

Shipping management

From the shipping set up to the delivery at your warehouse, our team assists you to provide a smooth operation. We take care of all the paperwork to export your order from China and to import it into your country.

You receive quotations from internationally established forwarders. Our documents include all the fees in China, for the freight and at destination. You just pay the VAT and the import tax to our partner at destination when you receive the goods.

We can work with all types of goods and we are able to ship everywhere in the world.

1 to 2 weeks

Order preparation

Planification of your supply chain strategy. Finalisation of purchasing conditions with suppliers. Payment of the deposit 

1 to 12 weeks

Production follow-up and quality control

Definition of start and finish dates. Risk prevention and issue management. Preparation of the inspection. Inspection in the factory by an Asiaction inspector. Full PDF report sent to client

1 to 2 days

Loading supervision

Verification of the respect of the packing list. Random pick-up of cartons for control. Full PDF report sent to client

2 to 7 days

Shipment preparation and follow-up

Selection of the best offer. Booking of the containers and of the cargo space. Preparation of all necessary documents.

1 to 5 days

Delivery at destination

Notifications to clients before delivery at destination. Preparation of delivery with a local partner (import tax, VAT, necessary documentation). Delivery to client’s warehouse

Our perks

Experience & Expertise

Specialist in purchasing and manufacturing processes in China since 2008.

Personalized
support

An Asiaction expert will support and follow you throughout your projects.

A team
on site

An operational office in China managed by French people.

Transparence & Integrity

Respect of our partners and requirement of a quality job.

Common questions on
order management in china

WHAT IS AN ORDER MANAGEMENT IN CHINA?

An order management consists in the total management of your order in China including the transport until the delivery.

 

ASIACTION manages your order in China in 5 major steps:

 

  • Order preparation
  • Production follow-up and quality management
  • Loading supervision
  • Preparation and follow-up of the shipment
  • Delivery to destination

WHAT ARE THE OBSTACLES OF BUYING IN CHINA?

Purchasing in China remains a major challenge for buyers who do not have the opportunity to travel to China. The problems encountered may vary according to each person's experience.

 

ASIACTION has listed some of the problems our customers have encountered when buying in China:

 

  • Complicated supplier relationship due to the language barrier and the understanding of the needs
  • Delays in shipments
  • Quality problems
  • Fake company

 

An expert and pilot of the purchasing process like ASIACTION offers a complete order management service in China to manage the totality of your procurement in Asia from the order placement to the delivery in your premises.

WHAT ARE THE RISKS OF SOURCING ALONE IN CHINA?

Purchasing alone in China has its risks. ASIACTION has listed for you the main risks which are:

 

  • Incomprehension
  • No recourse in case of litigation
  • No visibility on the products and the production schedule
  • Lack of control over the supplier and its actions
  • Difficulty to maintain a long-term relationship

 

Therefore, a procurement  agent like ASIACTION offers you an order management service in China which includes the management of all preparations and actions on the Chinese territory, the follow-up, the controls, and the transport until the delivery.